FAQ

Whenever a user accesses Alvanista, from a minimum time interval of 4 hours, we seek on your networks for synchronized updates. The synchronization depends on the availability of network game, and therefore, sometimes delays may occur in synchronization.

Configure your Alvanista account using your custom URL. Your custom URL is available in your Steam profile on the "Edit My Profile" option.

To date, Nintendo has not released any way to perform the synchronization of their platforms.

Verifique o status das redes no link que aparece no rodapé. No caso da PSN, desbloquear uma conquista não significa que seu dispositivo já enviou esta informação para PSN, ele pode levar um bom tempo para sincronizar seus troféus. Você pode forçar esta sincronização visitando o aplicativo de troféus no seu console.

A sincronização leva em consideração o nome do jogo, algumas vezes o nome do jogo nas redes não bate com o nome cadastrado na Alvanista, neste caso, entre em contato e nos informe o jogo cuja sincronização não funcionou. Sobre conquistas em múltiplas plataformas, infelizmente, não conseguimos diferenciar em qual plataforma você jogou o jogo, desta forma preferimos exibir a conquista nas plataformas cabíveis, não é um problema que pode ser corrigido.

The ranking is based on the amount of achievements in each game.

We use the level of the player in Alvanista, but only for tiebreaker between players with the same amount of achievements.

The level in Alvanista measures the degree of interaction and participation in the network. Practically everything you do in Alvanista gives you experience points. Trophies are one way to show a bit of your gamer personality. For example, if you are a big fan of Zelda, you possibly will have the badge "The Player Ocarinas."

Perform good deeds and contributions on the network are rewarded with experience points which help in the evolution of the level. These actions include good posts and comments, reviews, ratings, synchronized achievements in games, registration games, submitting screenshots and any actions that add value to the network.

The badges are given in recognition of good activities performed by the user and also to activities that show your gamer profile.

There is no official list of badges. We encourage exploration by the inhabitants of Alvanista for the discovery of new badges.

If you identify a game that is not present in the Alvanista's game base, this game can be registered through the Add Game. The game goes through a moderation to prevent the registration of repeated games or erroneous data. The better the quality of the submission, the faster the game will be approved.

To submit screenshot for a game, use the Submit Screenshots option, available on the sidebar of the game itself.

Possibly you are using an image that Alvanista can not download. For example, this happens with images in the service ImageShark.

We are regularly adding new platforms to Alvanista. Each new platform requires research and preparation of the base for inclusion in Alvanista. The criteria used for inclusion of the next platform is based on user demand and complexity for inclusion.

To mention a user, use the @ character in front of the user name, as in @user_name.

To post images, videos from Youtube or Vimeo, or Soundcloud audio, just post the link in your post so that Alvanista perform the conversion automatically.

The check-in is a way to share what game you're playing right now.

You just need access to your mobile Alvanista in //alvanista.com/checkin or download the application on Google Play.

There is no deadline. The approval process for apps on Apple Store tends to be a bit long.

We are already working in this version. We have the prospect of concluding that in the first half of 2015.

A Lola não tem como responder todas as vezes que é mencionada, ela costuma aparecer para postar conteúdo relevante sobre novidades ou campanhas. Se tiveres alguma reclamação ou sugestão, o melhor canal para manifestação é o de contato.